Interested becoming a volunteer

What qualifications do I need?

You do not need any formal qualifications to apply to become a mediator, but must live in the local of Newport (South Wales) or Torfaen.

As a trainee you will attend an accredited course which equips you with all the core knowledge needed to start mediating. From then on you will be assigned to "cases" with a co-mediator (an experienced mediator to start with).

What personal qualities do I need?

A friendly personality and listening skills are the essential requirements of a mediator. Some people are naturally "good listeners", and for others this can be learned. An ability to remain impartial and not to judge people is also necessary and an ability to keep any information they hear confidential.

How much time do I have to give?

The initial training course is spread over 3 weeks (two day per week). There is also a requirement for some weekly written work. After this, mediators usually spend about 2-10 hours a week on cases, although this is often flexible. A support meeting for mediators is held bimonthly.

What is involved?

Mediators always work in pairs with back up from the staff .In most cases, mediators visit clients their own home to find out what problems they are experiencing. All visits are within the Newport and Torfaen boundaries. Access to a car is ideal, although mediators without a car can still be accepted.

Will my expenses be reimbursed?

Yes, all travelling and telephone expenses will be reimbursed at a specified rate.

What do I do next if I want to become a mediator?



1 Tone Close, Bettws, Newport, South Wales. NP20 7AT
Charity Registration No. 1074880

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